Privacy Policy
Last updated: March 2026 ยท GetOffZillow AI / TransBid LLC ยท Pensacola, FL
๐ซ We do not sell, rent, or trade your personal information to any third party. Ever.
Short version: We collect what we need to run the platform. We use it to connect buyers with agents. We don't sell it. You can delete your account and data at any time by emailing us.
1. What We Collect
From agents:
- Name, email address, phone number
- Real estate license number and state
- Brokerage name and website
- Profile photo (if uploaded)
- Listing information you submit
- Account credentials (password is hashed by Supabase โ we never see it)
From buyers (when they contact an agent):
- Name, email, phone number (only what they provide in the contact form)
- Message content
Automatically collected:
- Browser type and device type (standard server logs)
- Pages visited and actions taken (to improve the platform)
- IP address (standard for all web services)
2. How We Use Your Information
- To create and maintain your agent account
- To display your listings and profile to buyers
- To forward buyer inquiries to the agent they're contacting
- To send platform-related emails (lead notifications, account updates)
- To calculate and collect the 1% marketing fee at closing
- To improve the platform and fix bugs
3. Who We Share It With
We use the following third-party services to operate the platform:
- Supabase โ database and authentication (data stored in the US)
- Vercel โ hosting and deployment
- Brevo (Sendinblue) โ transactional email delivery
These services receive only the data necessary to perform their function. We do not share your data with advertisers, data brokers, competing real estate platforms, or anyone else.
Agent profiles and listings are publicly visible by design โ that's the point. Buyer contact information is only shared with the specific agent they're reaching out to.
4. Email Communications
By creating an account, you consent to receive:
- A welcome email when you sign up
- Lead notification emails when a buyer contacts you
- Platform updates that affect your account
You can unsubscribe from marketing emails at any time. Transactional emails (lead notifications) cannot be disabled while your account is active, as they are core to the service.
5. Data Security
All data is stored on Supabase with row-level security policies. Passwords are hashed using bcrypt and are never stored in plain text. All connections use HTTPS/TLS encryption. We conduct regular security reviews.
6. Your Rights
You have the right to:
- Access all data we hold about you
- Correct inaccurate information
- Delete your account and all associated data
- Export your data in a portable format
To exercise any of these rights, email [email protected]. We will respond within 30 days.
7. Cookies
We use only functional cookies โ specifically, Supabase auth tokens stored in your browser's localStorage to keep you signed in. We do not use advertising cookies, tracking pixels, or third-party analytics that identify you personally.
8. Children's Privacy
GetOffZillow AI is not intended for users under 18. We do not knowingly collect information from minors.
9. Changes to This Policy
We will notify registered agents by email if we make material changes to this policy. Continued use of the platform after notification constitutes acceptance of the updated policy.
10. Contact
Privacy questions or data requests: